Business Administration Bachelor's Degree

Designing and Managing Services App Download | BBA Marketing Management MCQs e-Book PDF

BBA Marketing Management Study Guide: Practice Test 1 (Chapter 9)

Designing and Managing Services Multiple Choice Questions (MCQs) PDF Download - 1

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The Designing and Managing Services Multiple Choice Questions (MCQs) with Answers PDF (Designing and Managing Services MCQs PDF e-Book) download Ch. 9-1 to study BBA Marketing Management Course. Practice Customer Expectations MCQs, Designing and Managing Services Notes questions and answers PDF for online business administration degree. The Designing and Managing Services MCQs App Download: Free BBA Marketing Management App to study service mix categories, services industries career test to study online classes courses.

The MCQ: According to service quality model, the willingness of employees to solve the problems of the customers is classified as "Designing and Managing Services" App Download [Free] with answers: assurance, responsiveness, empathy, and reliability to study online classes courses. Solve What Influences Consumer Behavior Quiz Questions, download Google eBook (Free Sample) for online colleges for business management.

Designing & Managing Services MCQ with Answers PDF Download: Quiz 1

MCQ: 1

According to service quality model, the willingness of employees to solve the problems of the customers is classified as

  1. responsiveness
  2. assurance
  3. empathy
  4. reliability
MCQ: 2

Considering the categories of services mix, the air travel with eatable is classified as

  1. tangible goods with accompanying services
  2. pure tangible goods
  3. pure services
  4. major service with minor goods
MCQ: 3

The legal staff, computer operators and accountants are the examples of services of

  1. government sector
  2. private non-profit sector
  3. manufacturing sector
  4. business sector
MCQ: 4

The hospitals, loan agencies, postal services and schools are examples of the services of

  1. government sector
  2. private non-profit sector
  3. manufacturing sector
  4. business sector
MCQ: 5

The act of specific performance offered by one party to another and tangible in nature is classified as

  1. service
  2. product
  3. co-branding
  4. None of the above

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Designing and Managing Services MCQ App (Android & iOS)

Designing & Managing Services MCQ App

Designing and Managing Services MCQ App (iOS & Android)

Marketing Management MCQ App

Business Statistics MCQs App (iOS & Android)

Business Statistics MCQs App

Marketing Principles MCQs App (Android & iOS)

Marketing Principles MCQs App