Chapter 9: BBA Marketing Management Exam Tests
BBA Marketing Management MCQs - Chapter 9
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According to service quality model, the willingness of employees to solve the problems of the customers is classified as
Considering the categories of services mix, the air travel with eatable is classified as
The legal staff, computer operators and accountants are the examples of services of
The hospitals, loan agencies, postal services and schools are examples of the services of
The act of specific performance offered by one party to another and tangible in nature is classified as
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