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Creating Long-term Loyalty Relationships MCQ Questions and Answers PDF Download eBook - 1

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"The regular customers of company's products are rewarded by the designed programs, are classified as" Multiple Choice Questions (MCQ) on creating long-term loyalty relationships with choices frequency programs, customer's program, distribution programs, and none of above for best online colleges for business administration. Practice cultivating customer relationships quiz questions for jobs' assessment test and online courses for online business administration and management degree.

MCQs on Creating Long-term Loyalty Relationships Quiz PDF Download eBook

MCQ: The regular customers of company's products are rewarded by the designed programs, are classified as

  1. customer's program
  2. frequency programs
  3. distribution programs
  4. None of above


MCQ: A persons feeling of pleasure which results in products performance that match expectations is called

  1. satisfaction
  2. dissatisfaction
  3. distinctive proposition
  4. superior value


MCQ: The marketing messages that are based to respect consumer's wishes and willingness is classified as

  1. permission marketing
  2. supplier marketing
  3. customer specified marketing
  4. activity marketing


MCQ: The second step in 'customer value analysis' is

  1. assessing quantitative importance
  2. examining specific segment
  3. monitoring customer value
  4. identifying benefits


MCQ: The collection of individual customer comprehensive information which is accessible and actionable is classified as

  1. company database
  2. individual database
  3. customer database
  4. detailed database