BBA Marketing Management MCQs - Chapter 8
Creating Long-term Loyalty Relationships Quiz Questions and Answers PDF - 3
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The Quiz: Third step in the customer's value analysis is; "Creating Long-term Loyalty Relationships" App Download iOS & Android (Free) with answers assessing the company's performance, assessing the attributes importance, monitoring competitor's performance for online marketing master degree. Study building customer value, satisfaction and loyalty quiz questions, download Amazon eBook (Free Sample) for online bachelor degree programs in business administration.
Creating Long-term Loyalty Relationships Questions & Answers PDF Download: MCQ Quiz 3
MCQ 11: The third step in the customer's value analysis is
- assessing the attributes importance
- assessing the company's performance
- monitoring competitor's performance
- both B and C
MCQ 12: All the costs customer expects to incur to buy any market offering is called
- total economic cost
- total functional cost
- total customer cost
- total sampling cost
MCQ 13: The percentage or number of customers who move from one level to next level in buying decision process is called
- conversion rates
- marketing rates
- shopping rates
- loyalty rates
MCQ 14: The customized products and services for customers and interaction to individual customers are the part of
- retailer's management
- customer relationship management
- Company relationship management
- supplier management
MCQ 15: A company's 'Customer Relationship Capital' is another name of
- satisfied customers
- dissatisfied customers
- customer retention
- customer conversion
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Marketing Management MCQs eBook Download
Principles of Marketing Mock Tests
BBA Marketing Management Practice Questions
Principles of Marketing MCQ with Answers
- Marketing system in which two or more companies join together at one
- New-product development process consists of detailed steps and number of steps are
- Companies that targets market very narrowly is called
- Kind of cost which does not vary with the level of production
- Product packaging is said to be part of
- Primary data which is gathered by observing relevant actions and people is called
Creating Long term Loyalty Relationships MCQ Book Questions
- Marketing system in which two or more companies join together at one
- New-product development process consists of detailed steps and number of steps are
- Companies that targets market very narrowly is called
- Kind of cost which does not vary with the level of production
- Product packaging is said to be part of
- Primary data which is gathered by observing relevant actions and people is called