HR Management Jobs Multiple Choice Questions with Answers – PDF Download

MCQ 1: The process which consists of phases such as redesign, retool and rethink is classified as:

1. reengineering
2. workflow design
3. validation design
4. reliability design

MCQ 2: In reengineering, the phase which focuses on getting new procedures, equipment and tools to improve the quality of products or services is classified as:

1. rethink phase
2. redesign phase
3. retake phase
4. retool phase

MCQ 3: The group of duties, tasks and responsibilities which are together constitutes as the total work at workplace is classified as:

1. workflow
2. reengineering
3. work
4. job

MCQ 4: In reengineering, the phase which consists of examining how the individual jobs affect the customer satisfaction is classified as:

1. retake phase
2. retool phase
3. rethink phase
4. redesign phase

MCQ 5: All the directed efforts to achieve certain results is classified as:

1. work
2. job
3. task
4. all of the above