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Union Relationship Management MCQs – Practice Test 5 PDF Download

MCQ 21: The number of stages included in collective bargaining process are:

  1. preparation
  2. initial demands
  3. strikes or lockouts
  4. all of the above

MCQ 22: The formal written complaint of employees is called:

  1. grievance arbitration
  2. grievance strike
  3. grievance
  4. employee ownership

MCQ 23: The kind of bargaining issues that are related to certain jobs and are not mandatory are classified as:

  1. illegal issues
  2. permissive issues
  3. non permissive issues
  4. provisional issues

MCQ 24: The process in which a third party helps in negotiating the settlement is classified as:

  1. ratification
  2. conciliation
  3. mediation
  4. arbitration

MCQ 25: The formal communication channels that are used to resolve employee grievances are classified as:

  1. grievance conciliation
  2. grievance procedures
  3. grievance arbitration
  4. grievance ratification

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