Estimating Costs MCQs with Answers PDF Download – Test 38

MCQ 186: The overhead costs are also known as:

1. employees' salaries
2. labor wages
3. fixed costs
4. variable costs

MCQ 187: The retention spending level and retention rate is influenced for the dimension of customer lifetime value is classified as:

1. visualization
2. acquisition
3. add-on spending
4. retention

MCQ 188: The basic determinant of any customer's buying behavior is classified as:

1. culture
2. relatives
3. supply by company
4. demand by others

MCQ 189: The degree in which manufactured units are identical and meet the specification given by customers is classified as:

1. reliability
2. durability
3. performance quality
4. conformance quality

MCQ 190: The consumers who seek the answer of 'how we see ourselves' is a concept named:

1. ideal self-concept
2. actual self-concept
3. self-concept
4. self-monitors