Retention Management System Multiple Choice Questions with Answers – PDF Download

MCQ 1: The loss of customer contacts, the break-in time of employees and unfamiliarity with products of organization are classified as:

1. separation costs
2. productivity costs
3. training costs
4. hiring costs

MCQ 2: The exit interview time, the expenses of unemployment and legal fees of challenged separations are classified as:

1. training costs
2. hiring costs
3. separation costs
4. productivity costs

MCQ 3: The recruiting expense, relocation costs and employment testing costs are classified as:

1. separation costs
2. productivity costs
3. training costs
4. hiring costs

MCQ 4: The kind of interviews taken place in organizations to ask about possible reasons leads to job turnover are classified as:

1. employee firing interviews
2. transfer interviews
3. termination interviews
4. exit interviews

MCQ 5: The number of employees separation during a specific period is divided by number of employees at midmonth and is multiplied to 100, is used to calculate:

1. absenteeism rate
2. satisfaction rate
3. turnover rate
4. employment rate