Retention Management System MCQ (Multiple Choice Questions) PDF Download

The loss of customer contacts, the break-in time of employees and unfamiliarity with products of organization are classified as

1. separation costs
2. productivity costs
3. training costs
4. hiring costs

The exit interview time, the expenses of unemployment and legal fees of challenged separations are classified as

1. training costs
2. hiring costs
3. separation costs
4. productivity costs

The recruiting expense, relocation costs and employment testing costs are classified as

1. separation costs
2. productivity costs
3. training costs
4. hiring costs

The kind of interviews taken place in organizations to ask about possible reasons leads to job turnover are classified as

1. employee firing interviews
2. transfer interviews
3. termination interviews
4. exit interviews

The number of employees separation during a specific period is divided by number of employees at midmonth and is multiplied to 100, is used to calculate

1. absenteeism rate
2. satisfaction rate
3. turnover rate
4. employment rate