Chapter 8: BBA Marketing Management Exam Tests
BBA Marketing Management MCQs - Chapter 8
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The process of managing information about customers to maximize loyalty is said to be
In the buyer decision process, the percentage of potential customers in a given target market is called
The aggregate value of customer's base is classified as
The record which is based on business customer's past purchases, sales price and volumes is classified as
The whole cluster of benefits when company promises to deliver through its market offering is called
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