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Services Differentiation MCQ with Answers PDF Download

Learn Services Differentiation Multiple Choice Questions (MCQ Quiz), Services Differentiation quiz answers PDF to learn marketing management course for marketing management online classes. Product Strategy Setting Multiple Choice Questions and Answers (MCQs), Services Differentiation quiz questions for online business administration and management degree. Services Differentiation Book PDF: customer value hierarchy, industrial goods classification, consumer goods classification test prep for accredited online schools for business management.

"The factors that can help in differentiation of services include" MCQ PDF: services differentiation App APK with delivery and installation, customer training and consultation, ordering ease, and all of the above choices for online business administration and management degree. Study services differentiation quiz questions for merit scholarship test and certificate programs for bachelor's degree in business.

MCQs on Services Differentiation Quiz

MCQ: The factors that can help in differentiation of services include

delivery and installation
customer training and consultation
ordering ease
all of the above

MCQ: The degree in which manufactured units are identical and meet the specification given by customers is classified as

performance quality
conformance quality

MCQ: The concept which refers how much the process of order placement is easy is classified as

ordering ease
customer training
customer consulting

MCQ: The concept which states all the activities for making the product operational on planned location is classified as

product uncontrollable return
product controllable return
product maintenance

MCQ: The products can be differentiated on the basis of

conformance and performance quality
durability and style
reliability and repair-ability
all of the above