BBA Management Degree Courses

BBA Marketing Management Practice Tests

BBA Marketing Management Online Tests

Customer Service Multiple Choice Questions (MCQ) PDF Download

The Customer Service Multiple Choice Questions (MCQ Quiz) with Answers PDF (Customer Service MCQ PDF Download) e-Book to practice BBA Marketing Management Tests. Study Analyzing Business Markets Multiple Choice Questions and Answers (MCQs), Customer Service quiz answers PDF for online marketing masters programs. The Customer Service MCQ App Download: Free learning app for brand association, developing brand positioning test prep for online business management classes.

The MCQ: Study of how groups, individuals and firms buy goods and services to satisfy their needs is called; "Customer Service" App Download (Free) with answers: Membership behavior; Market behavior; Database behavior; Consumer behavior; for online marketing masters programs. Practice Customer Service Quiz Questions, download Apple eBook (Free Sample) for online BBA business administration.

Customer Service MCQs: Questions and Answers PDF Download

MCQ 1: When the companies have better-trained employees' for the customer services, this differentiation is classified as

  1. image differentiation
  2. working differentiation
  3. employee differentiation
  4. process differentiation

MCQ 2: The study of how groups, individuals and firms buy goods and services to satisfy their needs is called

  1. membership behavior
  2. market behavior
  3. database behavior
  4. consumer behavior

MCQ 3: When customers are given with the perspective that allows the company to put its best services forward are classified as

  1. framing
  2. outsourcing
  3. off shoring
  4. selling

MCQ 4: The planning of marketing tactics, merchandising and customer services is the part of

  1. strategic marketing plan
  2. market opportunities
  3. tactical marketing plan
  4. firm's financial plan

BBA Marketing Management Practice Tests

Customer Service Textbook App: Free Download Android & iOS

The App: Customer Service MCQs App to learn Customer Service Textbook, Marketing Management MCQ App, and Financial Management MCQ App. The "Customer Service MCQs" App to free download Android & iOS Apps includes complete analytics with interactive assessments. Download App Store & Play Store learning Apps & enjoy 100% functionality with subscriptions!

Customer Service App (Android & iOS)

Customer Service App (Android & iOS)

Marketing Management App (Android & iOS)

Marketing Management App (iOS & Android)

Financial Management App (Android & iOS)

Financial Management App (Android & iOS)

Marketing Principles App (Android & iOS)

Marketing Principles App (iOS & Android)