BBA: Management Courses

BBA Marketing Management Practice Tests

BBA Marketing Management Online Tests

Customer Service Multiple Choice Questions (MCQ) PDF Download

The e-Book Customer Service Multiple Choice Questions (MCQ Quiz) with answers, Customer Service MCQs PDF download to study online marketing management degree courses. Practice Crafting Brand Positioning Multiple Choice Questions and Answers (MCQs), Customer Service quiz answers PDF for online business marketing degree. The Customer Service MCQ App Download: Free learning app for brand association, developing brand positioning test prep for online bachelor's degree in business administration.

The MCQ When the companies have better-trained employees' for the customer services, this differentiation is classified as: image differentiation, working differentiation, employee differentiation and process differentiation with "Customer Service" App Download (Free) for online business marketing degree. Study customer service quiz questions, download Google eBook (Free Sample) for online schools for business degrees.

Customer Service MCQ Quiz PDF Download: Marketing Management MCQs

MCQ 1: When the companies have better-trained employees' for the customer services, this differentiation is classified as

A) image differentiation
B) working differentiation
C) employee differentiation
D) process differentiation

MCQ 2: The study of how groups, individuals and firms buy goods and services to satisfy their needs is called

A) membership behavior
B) market behavior
C) database behavior
D) consumer behavior

MCQ 3: When customers are given with the perspective that allows the company to put its best services forward are classified as

A) framing
B) outsourcing
C) off shoring
D) selling

MCQ 4: The planning of marketing tactics, merchandising and customer services is the part of

A) strategic marketing plan
B) market opportunities
C) tactical marketing plan
D) firm's financial plan

BBA Marketing Management Practice Tests

Customer Service Learning App & Free Study Apps

Download Marketing Management MCQs App to learn Customer Service MCQs, Financial Management Quiz App, and BBA Economics MCQ App (Android & iOS). The free "Customer Service MCQs" App includes complete analytics of history with interactive assessments. Download Play Store & App Store learning Apps & enjoy 100% functionality with subscriptions!

Marketing Management App (Android & iOS)

ALL-in-ONE Learning App (Android & iOS)

Marketing Management App (Android & iOS)

Marketing Management App (Android & iOS)

Financial Management App (Android & iOS)

Financial Management App (Android & iOS)

BBA Economics App (Android & iOS)

BBA Economics App (Android & iOS)