Business Administration Bachelor's Degree

Download Customer Needs MCQ App | BBA Marketing Management e-Book PDF

BBA Marketing Management Practice Test: MCQs for Exam Prep

Customer Needs MCQ (Multiple Choice Questions) PDF Download

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The Customer Needs Multiple Choice Questions (MCQ Quiz) with Answers PDF (Customer Needs MCQ PDF e-Book) download to study BBA Marketing Management Tests. Learn Designing and Managing Services Multiple Choice Questions and Answers (MCQs), Customer Needs quiz answers PDF to study marketing degree courses. The Customer Needs MCQ App Download: Free BBA Marketing Management App to study services industries, service mix categories, customer expectations test prep for accredited online schools for business management.

The MCQ: The services such as repair and installation services are classified as; "Customer Needs" App Download [Free] with answers: empathy services, value-augmenting services, facilitating services, and assurance services to study marketing degree courses. Practice Customer Needs Quiz Questions, download Google eBook (Free Sample) for bachelor's degree in business.

Customer Needs Questions and Answers PDF Download

MCQ: 1

The services such as repair and installation services are classified as

  1. empathy services
  2. value-augmenting services
  3. facilitating services
  4. assurance services
MCQ: 2

The purchase cost of product is included into cost of maintenance and is subtracted from discounted salvage value to calculate

  1. purchase cycle cost
  2. cost of responsiveness
  3. life cycle cost
  4. assurance cost
MCQ: 3

If the price of product is $150, cost of maintenance is $15 and the discounted salvage value is $85, then the life cycle cost of product is

  1. $80
  2. $165
  3. $15
  4. $85
MCQ: 4

The services provide by the companies that are beyond the performance and functioning of the product are classified as

  1. empathy services
  2. value-augmenting services
  3. facilitating services
  4. assurance services

Customer Needs Practice Tests: BBA Marketing Management App & eBook MCQs

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Customer Needs MCQ App (Android & iOS)

Customer Needs MCQ App

Marketing Management MCQ App (iOS & Android)

Marketing Management MCQ App

Marketing Principles MCQs App (iOS & Android)

Marketing Principles MCQs App

BBA Economics MCQs App (Android & iOS)

BBA Economics MCQs App