Chapter 9: BBA Marketing Management Exam Tests
BBA Marketing Management MCQs - Chapter 9
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MCQ 21: The pricing technique which transfer from off-peak periods to peak periods is classified as
MCQ 22: Considering the categories of services mix, the tangible goods such as computers and automobile cars are classified as
MCQ 23: The services provide by the companies that are beyond the performance and functioning of the product are classified as
MCQ 24: The banks, hotels, airlines, law firms and insurance companies are example of services of
MCQ 25: The determinants of service quality in service-quality model includes
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